Ordering Information


PAYMENT

You can make payment via Paypal (credit card) or direct deposit.

Paypal:
Payment is via credit card (in Australian dollars only) or echeque to ensure security.
After you have confirmed your order, and postage & handling charges have been added, then you will be redirected to the Paypal website to make your payment. Once your payment has been verified we will automatically be informed, and your order will be processed. You do not need to sign up for a Paypal account to pay by credit card. To find out more about Paypal, click here.

Direct Deposit:
After you have confirmed your order, and postage & handling charges have been added, then you will be sent an email with further information and instructions on how to make payment. Once your payment has been verified, it will be processed and you will be contacted.



POSTAGE & HANDLING

Orders are processed from Monday to Friday. We send all orders within 2 week days of payment, and it is usually sooner rather than later.

You will receive an email confirming your purchase. Please check for your confirmation. Items incur a postage and handling charge which is calculated by weight, and is added to your order at checkout. You will be sent an email to confirm that your items have been posted once your order has been confirmed and paid for.
GARBAGEtv is not responsible for items damaged or lost in the post, and reserves the right to refuse service and/or limit quantities to anyone at our discretion.
By purchasing you agree to GARBAGEtv's terms. All items are subject to availability. All sales are final.

Australian Customers:
All orders are posted via Australia Post.
Delivery can take between 2 - 10 business days depending on your location and the time of the year. Once your order has been despatched you will be emailed a shipping notification with tracking number, which is trackable via auspost.com.au.

International Customers:
All orders are posted via Australia Post Air Mail, which takes between 3-10 business days depending on your location, and tracking will be offered where available. Prices for tracking vary greatly depending on the parcel destination, so to provide the most economical postage prices we do not include tracking automatically, but will include where possible for no extra charge.
International postage charges are not inclusive of the destination country's duty and custom fees.
Please ensure before placing an order with GARBAGEtv that the item/s you are ordering are allowed into your country. Country specific regulations define what may be sent and how it may be sent. GARBAGEtv is not responsible for items seized by customs in your country. If you are unsure about this or can't find the information, email order@garbagetv.tv with your enquiry.



RETURNS

Please save the invoice received with your package, as this is your receipt. If a return is authorised, postage costs may be at your expense, depending on the circumstance.
We do not offer cash refunds. We will consider an exchange if an item doesn't fit, is proven faulty, has been grossly misrepresented, or a mistake has been made by us. In this event, contact us via email within 3 days of receiving your item - no returns will be accepted without email approval first.

To seek approval for a return, please email order@garbagetv.tv with the following details-
Your name and Order Number.
Description of the item you would like to send back.
Reason / problem with the item.
Description of the replacement item number and size.

Items purchased 'ON SALE' can not be exchanged or returned, sales are final on these items.
Under no circumstances do we accept returns on items that have been worn, damaged or soiled.



FURTHER INFORMATION

Please don't hesitate to email us if you have any further questions.